Act! Software Training

Act! Software Training Videos

Act! Certified Consultant and Act! Software Trainer

Act! Certified Consultant since 1998


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MondoLessons provide online act! training videos and that help sales professionals, information technology professionals and customer service staff get the most out of Act! software.

Our products work with ACT! v17, v16, ACT! 2013, ACT! 2012, ACT! 2011 and ACT! 2010, We also have a video on how to use the ACT! SDK by Don Egen as well as how to add fields to the Act! database.

We based these materials upon 15+ years of private coaching, Act! technical support and Act! training services for hundreds of companies throughout the United States and Canada. We also provide Act! on-site consulting, technical support and on-site training services, based in Chicago.


Sample Act! Training Video Segments



Act! Version Contents
Act! 2010+


Buy Monthly

Complete Set - 5 1/2 Hours

  1. Overview
  2. Managing Contacts
  3. Integrating Social Media (2013+)
  4. Managing History & Attachments
  5. Using History List View (v16+)
  6. Looking up Contacts
  7. Universal Search (act A012+)
  8. Managing Calendar
  9. Managing Opportunities
  10. Managing Groups
  11. Managing Companies
  12. Executing Mail-Merge
  13. Integrating Act! & Outlook 2003
  14. Integrating Act! & Outlook 2010
  15. Integrating Act! & G-Mail
  16. Act! to Outlook 2003 Calendar
  17. Act! Contacts to Outlook 2010 Contacts & Calendar
  18. Act! to Google Contacts & Calendar
  19. Running Reports
  20. Act! Scratchpad (act! 2012+)
  21. Act! Administration

Act! SDK



Volume 1

Act! Database Design

Applies to Act! 2008+



Complete Set


I am so lucky to know the right people Mark and his company set up my company database and was there for me anytime I had a question. His patience and dedication to create a tool that is much more then a static database has been outstanding. He really inquired about my business and how best to set ACT! up to benefit me as a SALES tool. He is far beyond most database providers as he gets that the technology needs to produce results. I have been able to keep in touch with clients and prospects via email newsletters and categorize them in a way that saves me time and give me a sense of professionalism. I without reservations, recommend Mark Mondo and his services. - Kelly Fitzsimmons Chicago, IL

You're The Man
When I approached Mark Mondo, I did so as an experienced ACT! user, experienced enough to know I was in way over my head with respect to creating a custom database that could be integrated with PARC's website with remote access capabilities. Unlike other ACT! consultants I contacted, Mark's approach was empirical and personal as cookie-cutter solutions would be inadequate for our need to develop a custom database with over 300 fields. Mark adapted ACT! to track all activities from initial customer contact through the mortgage and contract process to the closing of their new home. There are other database management programs available for real estate developers, but none offered PARC ACT!'s scheduling, document warehousing, conversation log and follow up capabilities to the purchase contract administration process. This was a monster task that Mark completed in an elegant fashion! We will continue to use Mondo Media to help PARC further refine its database over time and create custom reports to track every aspect of our business.
I wish I would have known about Mark Mondo when I purchased ACT so that I could have gotten it set up correctly right off the bat. As it turned out, I used someone who did not know the program and consequently had lots of problems that could have been avoided. I will always be calling Mark in the future for any questions related to ACT and will recommend him to my friends and associates who need a contact management program.

- Michael Woyan
Chicago, IL

Act! Consultant
One Time Race Car Driver

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About: Created by Mark Mondo In 2005, we made a library of Act! training videos that help sales professionals and small business owners get the most out of Act! software. Mark also provides private Act! software training services online or locally in Chicago.

We have customized Act! databases with over 500 companies in many industries including: Private Banking, Hotel Sales, Capital Markets Manufacturing, Dealers & Distributors, Insurance Agencies, Meeting Planning, Commercial Real Estate, Executive Recruiters College Admissions, Junior College Continuing Education Programs. Trade Associations - Recruiting & Membership Equipment Leasing, Financial Planners, Mortgage Banking and Health Clubs

Sales & Support Hours: Monday through Friday Central Time (GMT -6) 8:30 AM - 5:00 PM v: 312-527-3133 e:

© 2015 Mondo Media. All rights reserved. The Act! Software product and service names mentioned herein are registered trademarks or trademarks of SwiftPage LLC, or its affiliated entities. All other trademarks are property of their respective owners.